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Today’s workplace presents communications and employee relations challenges for employees and management. There must be a true appreciation of the value of important workplace issues woven into the very core of a company’s culture. Organizations need expert counsel to shape and strengthen their commitment to the sound business practices that will keep their workplaces productive effective and competitive.
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Crisis Management/Public Relations
Sexual Harassment
Conflict Resolution/Investigations
Employee Relations/Communications
Risk Management/Assessment
School Issues
Workplace Violence
Media Training
Employee Training and Seminars
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Crisis Management/Public Relations
Managing a crisis is never easy, but it is especially difficult if you’ve never had to move an organization through one before. When a crisis hits a company, the real challenge often rises from the lack of experience an organization’s leadership may have in managing, often at a split second’s notice, the time-sensitive and critical communications needs demanded by the situation. Being prepared and ready to skillfully manage a crisis is critical to your company’s business resilience and continued success.
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Sexual Harassment
Sexual harassment in the workplace affects everyone. It has a profound effect on those who experience it, and often an equally adverse effect on those accused. No one within an organization escapes its impact. Today, employees have an obligation to report sexual harassment and companies have a legal obligation to conduct a prompt investigation of the allegation(s) in a fair and expeditious manner. Both employees and their employers need to be educated on what has become the number one workplace issue inside companies today.
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Conflict Resolution/Investigations
Managing conflict at any level requires the critical attention and ready response of management. When employees ask for help in resolving any kind of employee issue, companies must be ready to assist. Prompt and thorough investigations, followed by appropriate corrective action are essential to any employer in today’s environment.
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Employee Relations/Communications
If you want to tell the world about your company, start by talking to your employees. Communication within a company is the most important communications effort a company can make because it literally works its way from the inside out. Not only does it help employees understand and embrace a company’s vision and objectives, but it opens channels of communication that stimulate critical information exchanges that can only benefit the overall organization. Positive results can be achieved within an organization when managers make the commitment to empower and involve employees through the communications process.
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Risk Management/Assessment
Evaluating your management team’s ability to respond to workplace issues has become a necessary business practice in today’s working climate. Third party assessment provides objective insight into both individuals and teams ability to manage the responsibilities of leadership.
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School Issues
As the workplace has changed, so has the present day school environment where children learn to socially respond, adapt and interact with others. Issues of violence, sexual harassment, civility, ethics, and social responsibility have educators, parents and students turning to outside sources for guidance, education and resolution.
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Workplace Violence
Workplace violence, like violence in today’s schools, must be dealt with at a moment’s notice. Taking preventive measures and being a responsible employer -- before hiring, during an individual’s employment and during disciplinary and termination procedures -- can greatly reduce the chance of violence occurring within a workplace. Knowing what steps to take to prevent violence, and being ready to instantaneously respond to any type of violent behavior should it occur, is essential to creating a safe and secure working environment.
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Media Training
These days, the chances of an internal crisis being covered in the press is extremely high. How a claim is handled internally and externally during those critical early moments, can have a lasting impact on a company’s image, reputation, morale and certainly profits. With all that is at stake, it is important that organizations are clear as to the best ways to manage a serious employee issue, particularly one that receives public attention.
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Employee Training and Seminars
Education is the single most important element in reducing sexual harassment or any type of discrimination in the workplace. And for education to do its job, it is crucial that management be committed to the educational effort. Regardless of its size, each company must develop and reach its own level of a model workplace. Three basic elements should be present: a written policy, grievance procedures that work, and education programs that reach both employees and management.
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